Frequently Asked Questions
What is Little Lara Mail?
Little Lara Mail is a thoughtful monthly postal subscription for kind and curious children. Each edition brings a tiny woodland world through the letterbox, filled with beautifully illustrated keepsakes, creative activities and a story from Lara Bunny and her friends.
What is included each month?
Every monthly edition contains five thoughtfully created surprises: a folded story letter from Lara Bunny and her woodland friends, a Make & Wonder activity, a large collectible character sticker, a Thought of the Month card, and a 5 × 7-inch collectible art print.
What age is Little Lara Mail suitable for?
Little Lara Mail is designed primarily for children aged 5–10. Younger children may enjoy exploring the stories and activities with help from a grown-up, while older children can enjoy them independently.
How does the subscription work?
Your subscription renews automatically each month, so a new Little Lara Mail edition will continue arriving without you needing to reorder. You can manage or cancel your subscription through your customer account
When will my Little Lara Mail be posted?
All subscriptions are prepared together and posted on our monthly dispatch date. The dispatch date for the current edition will be displayed on the Subscribe page. You’ll receive a confirmation email once your Little Lara Mail is on its way.
Do you deliver outside the UK?
Yes, Little Lara Mail can be delivered to many countries worldwide. Available delivery options and the relevant postage charge will be shown at checkout after you enter your address. Please note that international delivery may take longer than UK delivery.
Can I cancel my subscription?
Yes. You can cancel your subscription at any time through your customer account. Please cancel before your next renewal date to avoid being charged for the following month. Cancelling stops future renewals but does not cancel an edition that has already been paid for.
Can I change my delivery address?
Yes. You can update your delivery address through your customer account. Please make any changes before your next renewal and monthly dispatch date. If an edition has already been posted, we may not be able to redirect it.
What if my Little Lara Mail is damaged or doesn’t arrive?
Please contact us if your Little Lara Mail arrives damaged or hasn’t arrived within the expected delivery time. If something is damaged, include a photograph of the packaging and contents where possible. We’ll look into what happened and help put it right.
Can I purchase Little Lara Mail as a gift?
Yes. Little Lara Mail makes a thoughtful gift for a special child. Enter the recipient’s name and address as the delivery address at checkout, while using your own email address for order and subscription updates. The subscription will continue to renew monthly until you choose to cancel it.